Confirm your email address

WatchMyCover sends email in your company’s name to your subcontractors and colleagues, so it needs to know the address behind each account is real. A new account confirms its email address before it can use anything in the app.

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After you sign up

You are signed in straight away, and see Confirm your email address: “We sent a link to your address. Open it to start setting up WatchMyCover. It works for 24 hours.”

• Open the link in the email. It signs you in, confirmed, and onboarding starts.
• If you opened it on another device or tab, come back and choose I have confirmed it.
• Open the link in a browser where you are signed in to WatchMyCover. Opened anywhere else, it signs you in there, signs you out everywhere else, and the password you chose stops working. This keeps out anyone who signed up with your address before you confirmed it. Carry on where the link signed you in, or on the sign-in page choose Email me a sign-in link, or Forgot your password? to choose a new password. Some company mail systems open the links in an email before you see it, which has the same effect. If you are asked to sign in after opening the link and your password is refused, choose Forgot your password? and set a new one. Do not ask for a sign-in link in that case: it works once, and a mail system that opens links uses it up before you can.
• Send a new link sends a fresh one. Check spam first.
• Wrong address? Sign out lets you start again with the right one.

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If the link has expired

Opening an expired or already-used link brings you back to Confirm your email address, which says “That confirmation link has expired or was already used. Send a new one below.” Choose Send a new link.

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Invited colleagues

Someone who joins through an invitation does not need a separate confirmation: accepting the invitation proves they received it. Completing a password reset also confirms the address.

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Where to check

Settings → Your account → Email address shows Confirmed once it is.