The fields
Choose Add vendor and WatchMyCover checks the vendor against the template straight away. With no certificate yet, the status is No certificate.
A vendor imported without an email address cannot be chased. Their page says No email on file — chases cannot be sent. Add one. A vendor with no agent email says No insurance agent on file — chases reach the vendor only.
Editing a vendor
Open the vendor and choose Edit, then Save changes. Saving re-checks the vendor immediately. A changed contact email or agent takes effect on the next chase, including chases already queued.Plan limits
Starter includes 25 active vendors, Core 100, and Pro is unlimited. Archived vendors do not count. When you reach the limit, existing vendors keep working, and you are asked to move up a plan before adding another. See Plans and billing.Next
- Record their certificate.
- Send them an upload link so they can send it themselves.